We offer free standard shipping to eligible United States addresses. Availability is checked at checkout. Items may ship separately from our fulfillment partners.

Processing and delivery times vary by product, supplier and destination. For an item-specific estimate, email johanstoreusa@gmail.com before ordering. Tracking is provided when available.

Email johanstoreusa@gmail.com within 30 days of delivery with your order number. Items must be unused and in their original packaging. Contact us for approval and the correct return address before sending anything back. For damaged or incorrect items, include photos. See Shipping & Returns for full details.