Store Policy
CUSTOMER CARE
Johan Store is an online store offering clothing, home, kitchen and garden products. For product information, order updates or assistance, email johanstoreusa@gmail.com. Please include your order number and the item concerned.
Contact us promptly for cancellation or address changes. Once an order is processed or dispatched, changes may no longer be possible. Delivery and returns are explained on our Shipping & Returns page.
PRIVACY & SAFETY
We collect the contact, billing, shipping and order information you provide to process purchases, arrange delivery and answer support requests. Our store runs on Wix. Payments are processed through Stripe, and the information needed to fulfill an order is shared with the relevant fulfillment and delivery partners.
The website and its service providers may use cookies and analytics to operate and improve the store. Newsletter emails are optional and can be unsubscribed from. For privacy questions or requests concerning your information, contact johanstoreusa@gmail.com. Please do not send payment card details by email or through the contact form.
ORDERS & PRODUCT AVAILABILITY
Select your preferred size, color or model before adding an item to the cart. Review product measurements and specifications carefully. Prices are shown in USD, and stock availability can change.
If an ordered item becomes unavailable, we will contact you to discuss a replacement or refund. For questions before purchasing, email johanstoreusa@gmail.com with the product name or link.
PAYMENT METHODS
Credit and debit cards are accepted through Stripe.
Available card options are displayed at checkout.
Prices and checkout totals are shown in USD.